Ticket Readiness Alert
Please have your ticket ready to scan before entering the security line. Accept your tickets and add them to your device wallet to avoid service delays.
Ticket Information
Chesapeake Employers Insurance Arena uses Ticketmaster. Download your mobile ticket via the Ticketmaster App. No printed tickets allowed.
To do this, you will log into your
Ticketmaster account on your phone to download your mobile tickets. We
recommend using the Ticketmaster App (available for iOS and Android) to
download your tickets. Please be sure to have your tickets pulled up on
your phone prior to getting in line to avoid connectivity issues and to
best keep the lines moving.
If tickets are transferred, accept them in your Ticketmaster account before arriving.
The ticket office is unable to handle any issues for tickets not
purchased via Ticketmaster. Please contact the point of purchase if you
have issues/concerns.
Find My Tickets
How to Transfer Tickets
Add Tickets to Wallet
Seating Information
Floor access: Use arena stairs at Section 100.
Second-level seating: Not ADA-accessible; stairs required.
For those with limited mobility, please ask our event staff for directions to the elevator
More Info Here
Cashless Venue
Chesapeake Employers Insurance Arena is a cashless venue. Only major credit cards, debit cards, Apple Pay, and Google Pay accepted.
Safety & Prohibited Items
Safety is important for all guests attending
Chesapeake Employers Insurance Arena. Before entering the venue, each
guest will go through a security checkpoint where you will walk through a
metal detector. View the full list of prohibited items:
Event Policies & FAQs
Traffic & Parking Info
GPS Address: 1000 Hilltop Circle, Baltimore, MD 21250
View Map
Preferred Parking
Limited parking available via ParkWhiz. If you have purchased preferred parking, please have your ParkWhiz parking pass ready when pulling into the preferred lot. Download the ParkWhiz App for easy access.
Follow the signs for Preferred Parking when
you arrive. Preferred parking is located in the Stadium Lot adjacent to
the event center. The entrance to the preferred parking lot is on Poplar
avenue and is not accessible via Hilltop Circle. You will show the
parking attendant the ticket on your phone to gain access to the lot.
Please note that preferred parking is valid for parking only and not
valid for entry into the building.
Non-preferred parking is free and first come, first serve. No permits are needed for parking around the
campus. Signage indicating permits required refers to students and
faculty permits needed on a Monday through Friday basis.
Food & Beverage
Concession items include standard arena favorites including, hot dogs, popcorn, candy, and nachos.
Check out the Specialty Hot Dogs at the new TOP DAWG concession stand located outside of section 103.
Indulge
in Baltimore Favorites like the Chicken Chesapeake & the Crabby
Pretzel at Baltimore Faves located outside of section 104.
The Grab & Go market will be open for a quick grab of snacks, candy, drinks, and canned cocktails.
Head over to Chesapeake Cheers and grab your favorite beverages and snacks.
Enjoy the Good Vibes Lemonade, a frozen strawberry mango lemonade or
indulge in a yummy Frozen Coffee!
Email us at chesapeake.empl.ins.arena@gmail.com with questions.